Delete from the app
- Open Velaiyo and go to Profile.
- Scroll down and tap Delete account.
- Read what happens next, then tap Send code.
- Enter the code we text to your mobile number to confirm.
Cannot open the app?
Email support@velaiyo.com with the subject "Delete my account" and the mobile number you used. We will confirm it is you, usually by calling or texting that number, and delete the account within 7 days.
What happens when you delete
- You are signed out and can't sign in to this account again.
- Your profile, photos, voice notes, videos and messages are deleted within 30 days.
- Payment records the law requires stay, without your name or number.
Before you go
If you have an open job or are booked for work, please close it or tell the other person first. You can also just log out, turn off notifications, or switch your role, instead of deleting.