Nothing is shipped
Velaiyo is a digital service. We do not sell or ship physical goods, so there are no delivery charges and no shipping addresses are needed.
How the service is delivered
- Job posts: when you pay the platform fee for a job paid in cash, your job goes live in the app as soon as the payment is confirmed, usually within a few minutes.
- Receipts: a receipt appears in the app straight away, and you can share or download it as a PDF.
- Account features: available immediately after you sign in, and for brokers and businesses, after verification.
If something does not arrive
If your job is not live within 24 hours of a confirmed payment, contact us at support@velaiyo.com or +91 96268 86868. If we cannot fix it, you get a full refund under our refunds and cancellation policy.
Where we operate
Velaiyo is available in India. Prices are in Indian rupees.